Refund and Returns Policy
Refund and Returns Policy
At Thatha Oil, customer satisfaction is our top priority. We ensure that every product is packed with care and quality-checked before dispatch. However, if you receive a product that is damaged, leaked, or incorrect, we are here to help.
Return Eligibility:
Returns are accepted only for damaged, defective, or wrong items delivered.
To be eligible, the product must be unused, sealed, and in its original packaging.
Return requests must be raised within 2 hours of delivery, along with a photo or video proof.
Return Process:
Contact our support team via phone or email with your order ID and issue details.
Our team will review your request and arrange for a return pickup or guide you through the process.
Once we receive and inspect the returned product, a replacement or refund will be processed.
Refund Process:
Refunds will be Provided to the original payment method.
Payment will be refund within 5–7 working days.
Shipping Policy:
All order will be delivered within 2 to 5 days.
